Political Science DSA Hollis Masterson ’26 and student leader Libby McFarlen ’26 partnered with Dr. Justin Berry, the Center for Civic Engagement, KVotes and the CCPD to host a dynamic conversation on civic careers last Tuesday with three Kalamazoo city leaders who also have strong ties to the K community.
The panel featured Vice Mayor Jeanne Hess, Chief Operating Officer Laura Lam ’99, and City Planner and Deputy Director of Community Planning and Economic Development Christina Anderson ’98. Each shared personal stories and insights about discovering purpose through public service.
Masterson, who moderated the discussion, asked how each panelist found their way into city government. Anderson described starting as a volunteer on the zoning board before joining the City of Kalamazoo staff. Lam applied for a role with the City, hoping to return to her hometown and contribute to its growth. Hess spoke about her deep ties to Kalamazoo and how the former mayor encouraged her to run for City Commission after retiring from teaching and coaching at K.
As the discussion shifted to building skills and managing challenging work environments, the panelists offered advice rooted in lived experience. “Even a bad internship or job gets you closer to what you want,” Anderson told students. She went on to add that “any job has a learning curve… you need to be in it long enough to see if it’s going to work for you.” Hess added, “I always said as a coach, ‘you either win or you learn.’”
When asked what cities look for in candidates, the panelists emphasized the mindsets and habits that define effective public service. They spoke about listening carefully, asking thoughtful questions, and engaging with community members in ways that build trust. Strong civic leaders, they noted, show up, collaborate well, follow through, and stay grounded in purpose. As Lam put it, “If you go into government, you need to be crystal clear about your ‘why.’”
The event captured the best of K’s collaborative spirit. Students, alumni, faculty, and community partners came together to explore how liberal arts learning can lead to real-world impact. By organizing and leading the panel, Masterson and McFarlen created space for real conversation and connection, encouraging students to imagine careers in public service, or, if not, how to stay involved through continued civic engagement. As Anderson noted, “Wherever you go, you are a member of that community. And it is your duty to be an active member of your community…to bring your light to that space.”
